PagerDuty

Overview

Sifflet can automatically create PagerDuty incidents when a monitor fails. Generating PagerDuty incidents in case of monitor failures ensures data quality issues detected by Sifflet fit into your existing incident management workflow and that no important issue gets accidentally overlooked.

Set Up the Integration

You can generate PagerDuty incidents from failing monitors using Sifflet Email integration and PagerDuty's ability to create incidents from email.

Follow these steps to set up the integration (note: these steps correspond to the Integrate with a PagerDuty Service integration flow):

1. Go to the Service Directory section of the Services menu entry
2. Click on the service you want to generate Sifflet monitors incidents in
3. Click on the Integrations tab
4. Click on the + Add an Integration button
5. Tick the Email integration and click the Add button
6. Click the gear button of the email integration you just set up
7. Copy the email address from the Integration Email row of the table
8. Head to the Settings > Collaboration Tools page of your Sifflet application
9. Add the copied email address to the list of Configured mail addresses in the Mail section of the page
10. Add the configured email address to the monitors that should trigger PagerDuty incidents when they fail.

For more details on any of the above steps or on different integration flows, visit the Sifflet and PagerDuty related documentation pages.