ServiceNow Integration
by Mahdi KarabibenWe're thrilled to announce that Sifflet now integrates natively with ServiceNow! This integration brings Sifflet's data observability capabilities directly into your existing ServiceNow incident management workflow, ensuring that data quality issues are never missed.
The new integration empowers you with:
- Centralized Data Quality Incident Management: Integrate Sifflet with ServiceNow to ensure all data quality incidents detected by Sifflet are tracked and managed within your existing ServiceNow environment.
- Automated Incident Creation: Sifflet can now automatically create a ServiceNow incident whenever a monitor failure triggers a Sifflet incident. This eliminates manual steps and ensures rapid response to data quality problems.
- Customizable Incident Templates: Create custom ServiceNow incident templates within Sifflet and assign different templates to different Sifflet monitors. This allows you to tailor the information included in each ServiceNow incident, providing the right context for efficient resolution.
- Direct links from Sifflet to ServiceNow: Access your Sifflet-created ServiceNow incidents from Sifflet's UI.

Configuring ServiceNow incidents for a Sifflet monitor.
Ready to connect Sifflet to ServiceNow? Check out our detailed documentation available here.
App version: v458