Email

Overview

Email notifications can originate from monitors and incidents.

Trigger notification emails from monitors

Users' email addresses

Sifflet users' email addresses are automatically configured on your account's email integration. This means that as soon as a user is added to Sifflet, you can use their email address as a recipient for your monitor notification alerts.

Custom email addresses

If you want to use custom email addresses (e.g. mailing lists, non Sifflet user email addresses, etc.) as recipients for your monitor notification alerts, you first need to add them to the email integration.

To do so, go through the following steps:

• Go to Settings> Collaboration Tools
• In the Mail section of the page, write the email address of interest
• Hit Save

Your email address is validated.

You can now choose this email address as a recipient for your monitor notification alerts.

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Using Emails to Generate Notifications on Alerting Tools

If you use the email integration to generate notifications on alerting tools (e.g. Microsoft Teams, etc.), make sure to have them allow receiving emails from the [email protected] email address.

Trigger notification emails from incidents

Whenever a user is assigned to or unassigned from an incident, an email notification is automatically sent to the corresponding user's email address.