Email

Overview

Sifflet can send email notifications from monitors, sources, and incidents.

Trigger Notification Emails from Monitors

Users' Email Addresses

Sifflet automatically adds users' email addresses to your account's email integration. As soon as you add a user to Sifflet, you can use their email address as a recipient for your monitor notification alerts.

Custom Email Addresses

If you want to use custom email addresses (e.g. mailing lists, non-Sifflet user email addresses, etc.) as recipients for your monitor notification alerts, you first need to add them to the email integration.

To add a custom email address:

  • Go to Settings > Collaboration Tools
  • In the Mail section of the page, write the email address of interest
  • Hit Save
Email Integration

Email Integration

Sifflet validates your email address.

You can now choose this email address as a recipient for your monitor notification alerts.

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Using Emails to Generate Notifications on Alerting Tools

If you use the email integration to generate notifications on alerting tools (e.g. Microsoft Teams, etc.), make sure they accept emails from the [email protected] email address.

Trigger Notification Emails from Sources

You can get alerted on Sifflet source failures using any configured email address (i.e. any user or custom email address) in the Notify on source failure setting.

Trigger Notification Emails from Incidents

Whenever a user is assigned to or unassigned from an incident, Sifflet automatically sends an email notification to the corresponding user's email address.

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To help you manage alerts more efficiently and reduce inbox clutter, Sifflet groups email notifications for failing monitors into threads.



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