Incident report

You can now track all your monitoring rules alerts with a dedicated Incidents page.
This enables you to:

• Identify and prioritise regular issues on your most critical data assets
• Manage any data incident with a streamlined workflow
• Centralise all data related incidents in one place

Incidents Reports

On the main "Incidents" page, you can see at a glance all the created incidents.
Each time a monitoring rule fails, an associated incident will be created, with the same criticality.

For each incident, all the necessary information is summarised in 2 tabs to help you with the investigation:

Overview

In the Overview tab you can see:

• the associated rule that failed in Incident Scope
• the potential impacted downstream assets in Compromised assets, for instance BI Dashboards
• The timeline summarises all actions that occurred for this incident: comments, assignment, closing/re-opening the incident.

Lineage

You can see here the whole downstream and upstream assets in the Lineage tab

Typical workflow

A typical workflow for an opened incident would be:

• Assign it to someone in your team
• Use the Compromised assets section to alert any team that could be impacted
• Use the Lineage tab to get a better understanding of the upstream assets
• Comment the resolution in the Timeline
• Close the report by providing a final status: Fixed, False Positive, Expected or Known issue