improved
Customizable Jira Issue Templates
9 days ago by Mahdi Karabiben
We've supercharged our Jira integration with a brand new templating feature, similar to the one available for ServiceNow.
- What's new? You can now create and save templates that define the Project, Issue Type, and values for any custom Jira fields.
- Why does it matter? This ensures that every Jira ticket created from a Sifflet monitor or incident is standardized, accurate, contains all relevant information, and lands in the right team's backlog without manual intervention.
- How do I use it? Head to the Jira integration settings page to create your first template. You can then select it directly from the notifications settings of any monitor.
For more details on configuring custom fields, check out our updated Jira documentation.
App version: v523