Upcoming Permission Changes: System Editor Access to Collaboration Tools

We're updating the permissions for the System Editor role. Going forward, users with this role will be able to view and edit collaboration tools.

System Editors will be able to:

• View all collaboration tools configured in your settings.
• Add or delete new channels, templates, email configurations, etc depending on the collaboration tools available.

System Editors will not be able to:

• Edit, connect or disconnect collaboration tools connection.

  📘

  For example, System Editors won't be able to edit or delete Jira connection, but they will be able to edit and delete Jira templates.

These actions will remain restricted to Admins.

Why we’re making this change

This update gives System Editors more autonomy to configure notifications and collaboration workflows without requiring Admin involvement for every change, while keeping control over integrations and settings configuration with the appropriate users.

If you have any questions about this change, please reach out to your Customer Success Manager by August 31.